"> Shipping and Tracking Information - Aquarius Spiritus

Shipping and Tracking Information

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Stock LocationProcessing TimeShipment Estimate
QLD Warehouse Stock0-1 Business Day Processing Time Required Prior to Dispatch1-4 Business Days Metro 2-8 Business Days Rural
NSW Warehouse Stock0-2 Business Day Processing Time Required Prior to Dispatch1-4 Business Days Metro 2-8 Business Days Rural
WA Warehouse Stock1-4 Business Day Processing Time Required Prior to Dispatch1-4 Business Days Metro 2-8 Business Days Rural
VIC Warehouse Stock1-4 Business Day Processing Time Required Prior to Dispatch1-4 Business Days Metro 2-8 Business Days Rural
Aquarius Spiritus Pty Ltd does not process or post on weekends and during public holidays.   Stock ordered 3 days prior to a public holiday may have extended processing and dispatch time depending on the warehouse the stock is located.
Delivery Delays can occasionally occur, below will be our courier updates on current delays:
 
International Standard and Economy air services to China will be temporarily suspended

Delivery delays may be experienced:

Major disruptions are still being experienced in Victoria. These disruptions may delay:
deliveries between locations within Victoria
deliveries between Victoria and other states and territories
Wine deliveries are particularly affected as they need to be sorted manually.
Disruptions have eased in other states and territories, but delays may still be experienced and circumstances can change quickly.
Please see our domestic updates for the latest issues affecting deliveries within Australia.

https://auspost.com.au/service-updates/current-covid-19-impacts
https://auspost.com.au/service-updates/domestic-delivery-times
https://auspost.com.au/service-updates/international-delivery-times
https://www.borderexpress.com.au/announcements/
https://www.simplydhl.com/covid-19updates
https://www.aramex.com.au/our-services/covid-19/
Processing delays can occasionally occur, below will be Aquarius Spiritus warehouse updates on delays:
Victoria Warehouse – 5 Day Processing delays due to restrictions



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Aquarius Spiritus Shipping CodesCode Meaning
AQ32758Battery Operated Product, product not kept in storage and ordered direct from the supplier to keep product power capacity full.
AQ34767Replacement Battery, product not kept in storage and ordered direct from the supplier to keep product power capacity full.
AQ35831Battery Operated Accessory, product not kept in storage and ordered direct from the supplier to keep product power capacity full.

Please be aware, you may be contacted about freight costs for heavy, bulky, or awkward items charges may apply on selected goods, where weight and size are attributed. Below are some products and instances when extra freight charges apply.
 
·       Ultrasound gel, due to size and weight.
·       Bulk number of selected products such as paper rolls, medical gowns, medical gloves, misc soft paper, chemicals, retail products, hand sanitiser, face masks.
·       For items with chemicals, due to complex shipping methods required.
·       For items that are not considered a two-man lift.
·       For assorted medical furniture, due to size and weight of the units.
·       For deliveries outside of Australia

Shipping codes are used on products that are “life priority” only. Aquarius Spiritus will only offer the highest quality and battery capacity products that are procured directly from the main supplier or manufacturer. Aquarius Spiritus will not drop our quality or offer products that have remained in storage for some time and will endeavour to provide you with the best quality product available.

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